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Release Manager

Coinbase

Coinbase

United States · Remote
Posted on Wednesday, September 20, 2023

At Coinbase, our mission is to increase economic freedom around the world, and we couldn’t do this without hiring the best people. We’re a group of hard-working overachievers who are deeply focused on building the future of finance and Web3 for our users across the globe, whether they’re trading, storing, staking or using crypto. Know those people who always lead the group project? That’s us.

There are a few things we look for across all hires we make at Coinbase, regardless of role or team. First, we look for candidates who will thrive in a culture like ours, where we default to trust, embrace feedback, and disrupt ourselves. Second, we expect all employees to commit to our mission-focused approach to our work. Finally, we seek people who are excited to learn about and live crypto, because those are the folks who enjoy the intense moments in our sprint and recharge work culture. We’re a remote-first company looking to hire the absolute best talent all over the world.

Ready to #LiveCrypto? Who you are:

  • You’ve got positive energy. You’re optimistic about the future and determined to get there.
  • You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0.
  • You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow.
  • You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job.
  • You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission.
  • You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone.

Effective Release Management of Software and Infrastructure product rollout plays a critical role in ensuring Coinbase engineering teams efficiently deliver applications and upgrades required by the business while maintaining the integrity of our existing production systems. Having a dedicated Release Manager to manage QA and Release life cycles increases the number of successful releases deployed, reduces quality problems and inconsistency. A DRI will streamline productivity by developing best practices adopted throughout QA and Releases (regardless of the product), establish clear communication and XFN coordination within Consumer, Infrastructure, Client Foundations, XFN Partners: Engineering and Product, and Coinbase employees (Dogfooding).

What is the role?

  • Coordinating release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates.
  • Manage release life cycle that involves stages such as QA validation, scheduling the release, coordinating between teams, and deployment of release
  • Manage Checklist runbook to deploy the software successfully.
  • Communicate release status for mobile apps to stakeholders utilizing tooling such as Monthly Newsletter, JIRA, Slackbots, Slack integrations and organizing and communicating knowledge in a time bound way.
  • Create a process to communicate new features in latest build of mobile apps to QA team, determine bug severity, and route feedback/bug reports appropriately
  • Improve betafix/hotfix cherry-picking process for P0/P1 blockers or incident fixes.
  • Systematically ensure that Product Managers are updating test cases for their features
  • Create a process to track and approve access requests for sensitive Google Play/Apple Developer Center accounts

What You'll Be Doing (i.e., Job Duties)

  • Communicate release status for mobile apps to stakeholders utilizing tooling like Monthly Newsletter, JIRA, Slackbots, Slack integrations and organizing and communicating knowledge in a time bound way.
  • Create a process to communicate new features in latest build of mobile apps to QA team, determine bug severity, and route feedback/bug reports appropriately
  • Improve betafix/hotfix cherry-picking process for P0/P1 blockers or incident fixes.
  • Create a process to ensure teams are adhering to SLAs for critical bugs, creating incidents, etc.
  • Systematically ensure that Product Managers are updating test cases for their features
  • Create a process to track and approve access requests for sensitive Google Play/Apple Developer Center accounts
  • Create a process to track and approve alpha/beta app access requests by employees and QA testers
  • Send latest beta builds to all relevant QA teams
  • Track defects, bugs, incidents quarterly by team/product area and create a report/presentation for engineering and product leadership
  • Help drive a culture of accountability and ownership for teams contributing to our mobile apps
  • Interface with XFN Teams and support teams to drive a quality feedback loop
Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).
Pay Range:
$162,350$191,000 USD

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view Pay Transparency, Employee Rights and Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to accommodations[at]coinbase.com and let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.