Sportsbook Ticket Writer



Marketing & Communications
Scottsdale, AZ, USA
Posted on Friday, August 25, 2023

At DraftKings, we're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space and are propelled by constant curiosity and diverse perspectives.

The s trategy behind the game.

We are looking to add a Sportsbook Writers to our retail team. As a Sportsbook Writer you will primarily be responsible for providing exceptional customer service while processing all wagering transactions at our retail location at Wrigley Field. You will be developing and building relationships with guests, service and monitor betting kiosks and maintaining the working area of the sportsbook.

What you’ll do as a Sportsbook Writer:

  • Explain, educate and assist customers with sports wagering at OTC and kiosks.

  • Conduct wagering transactions fast, accurate and flawlessly.

  • Maintain and balance a bank drawer.

  • Handle large sums of cash.

  • Update and manage kiosks.

  • Restock sportsbook supplies.

  • Monitor and communicate patron betting behavior.

  • Clean and organize work sportsbook area.

  • Meet and adhere to all company and departmental policies and procedures, guidelines and criteria.

  • Be an advocate of the property and DraftKings.

What you'll bring:

  • Minimum six (6) months work experience preferred.

  • Cash handling experience preferred.

  • Customer service or hospitality experience preferred.

  • Working knowledge in state and federal regulatory and compliance sectors preferred.

  • Excellent written and oral communications skills.

  • Ability to excel in a fast-paced work environment with limited supervision.

  • Proven ability to successfully manage third party and customer relationships.

Must be at least 21 years of age due to state(s) licensing requirements.

The US hourly rate for this full-time position is $16.00 - $24.00 hourly, plus tips. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process.

Join Us!

Our teams are fueled by innovation. We are looking ahead, building what’s next, and continuously reinventing the industry. We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston, with teams around the world and an expanding global presence.

We strive to create a place where all feel safe, empowered, engaged, championed, and inspired. DraftKings is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Ready to build what’s next? Apply now.

As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment.