VIP Host, Online Gaming
We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.
Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.
The Crown Is Yours
As a VIP Host, you will oversee and cultivate relationships with DraftKings’ most highly engaged Players as it relates to Golden Nugget. You’ll be responsible for the day-to-day execution of DraftKings’ industry-leading VIP engagement strategy, understanding the true needs of our Players to foster long-term loyalty to DraftKings. When you join us, you’ll play a key role in helping us deliver a world-class player experience that drives high levels of brand advocacy.
What you’ll do as a VIP Host
Create strong, authentic, and trusted player relationships.
Exceed engagement and service level performance targets.
Assist in reactivation efforts to re-engage inactive users.
Effectively distribute an allotted promotional budget.
Compile player feedback to support improvements to the platform and identify commercial opportunities.
Execute against all VIP policies and guidelines, including responsible gaming policies.
What you’ll bring
Experience working in online gaming and player behavior.
3+ years of experience in a customer-facing role and a passion for providing top level service.
Comfort working in a fast-paced, highly collaborative, and entrepreneurial environment.
Analyze data and trends to make quick and confident decisions.
Willingness to travel and work nights and weekends.
Join Our Team
We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.The US base salary range for this full-time position is $60,800.00 - $91,200.00, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process.