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Sr. Enablement Engineer

HashiCorp

HashiCorp

United States
Posted on Monday, December 11, 2023

About the role...

We are looking for a Sr. Enablement Engineer to join our growing Professional Services team! As a Sr. Enablement Engineer, you will help our customers succeed through production, maintenance and occasional delivery of our Instructor Led training for HashiCorp Enterprise products. The ideal Enablement Engineer has a depth of knowledge from hands-on experience in a DevOps or infrastructure automation role, familiarity with the HashiCorp product suite and a passion for education and customer enablement.

In this role you can expect to…

  • Work with Professional Services Engineers, Product and Subject Matter Experts to identify topics for enablement material.
  • Keep training material up-to-date as our products and our customers’ needs evolve.
  • Be a trusted advisor for customers on HashiCorp architecture, tools, and products.
  • Assist with onboarding and training partners.
  • Build and maintain labs on the Instruqt platform.
  • Assist with onboarding and training partners.
  • Onboard and mentor junior Enablement engineers
  • Show agile development experience
  • Provide real life experience and practical examples in relative context for live situations.

Occasionally you may ( up to 25% of your time ):

  • Be an engaging and energetic instructor with an audience of customers.
  • Deliver Instructor Led Training (ILT) in a virtual classroom setting.
  • Travel onsite to conduct in-person private trainings.

You may be a good fit for our team if you have...

  • HashiCorp Certification(s), or experience with adjacent technologies.
  • Experience creating demos, workshops, or other technical materials.
  • Training experience, including vetting and onboarding trainers.
  • Good written, verbal, communication, and presentation skills.
  • Experience with adult learning theory or instructional design.
  • Linux and cloud platform experience (Azure, AWS, GCP).
  • Knowledge of any programming or scripting languages.
  • Practical experience with Hashicorp’s tools.
  • Built and managed CI/CD pipelines.
  • 5+ years Implementation or Professional Services, Customer Support experience, Sales Engineering experience or equivalent experience in a customer facing role.
  • Ability to work with autonomy in a fast-paced environment and a strong sense of accountability as well as a proven track record of driving results through indirect influence and delivering results.
  • Adaptability, flexibility, and a willingness to work within changing priorities including ad hoc requests.
  • Commitment to excellence in delivery of customer service.

HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

#LI-JO1 #LI-REMOTE

Canada, Colorado, California, Washington and New York Applicants: To view base salary ranges for this role in your location and to learn more about which roles are eligible for bonus pay or commissions, please visit our Pay Transparency Calculator below. Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training. Information on our benefits can be found via the link below. Intern ranges can be found below.