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Staff Product Designer, Growth & Monetization (Hybrid)

Homebase

Homebase

Product, Design, Sales & Business Development
Toronto, ON, Canada
Posted on Wednesday, May 24, 2023

Hi, Future Homie!

As a Homie, you'll be part of an unstoppable team that puts customers first, embraces each day with excitement, and strives for excellence in everything you do. We’re revolutionizing the way small businesses manage their teams and grow their business. What this means for you is a shared passion for innovation and making a difference for the people we serve. So what do you say, will you join us on our mission to empower small businesses?

Why We Need You

We are looking for a skilled and mission-driven Product Designer who wants to make a difference in the lives of the small business owners and employees we serve. You’ll report to our Senior Director of Product Design and be an integral part of growing our design culture and practice at Homebase. You’ll partner with engineers, product managers, and other designers to shape the Homebase roadmap and deliver meaningful outcomes for our customers.

You’ll look proactively across our different product areas to define how our offerings work together from a pixel perspective and through a workflow, information architecture, and interaction design lens.

You’ll take a leadership role in design critique and help create the long-term vision for the Homebase Design Team, influencing your colleagues through qualitative and quantitative data as well as generally-accepted best practices.

The ideal candidate has a background in designing for growth and monetization in SaaS products while maintaining a strong user-centered approach. When we design for our customer’s goals, motivations, and behaviors, we will increase our user base and help customers feel good about upgrading in our freemium model.

Experience & Attributes You Bring

  • You’ve owned design projects from concept to implementation through sound research, discovery, collaboration, iteration, and partnering with Engineers during execution.
  • You’ve shipped entire end-to-end experiences across web and mobile that start from understanding user needs and contexts.
  • You have the ability to clearly express your desired UX metrics and create a plan to develop and evaluate them.
  • You have a wide range of early-stage UX practices in your toolkit. Examples could include — but are not limited to! — task flows, wireframing, low-fidelity prototyping, workshop facilitation, and design research.
  • You have a high degree of visual polish in your UI design and an understanding of communicating detailed interactions with engineers.
  • You can articulate your design choices with peers and stakeholders clearly and are skilled at giving and receiving design feedback.
  • You’ve demonstrated that you can balance speed and quality, keeping our customers’ needs central to your work.
  • You demonstrate a sense of ownership and accountability for the team’s work and outcomes — the good and the bad.
  • Have a learning mindset. You are intellectually curious with a desire to learn continuously.
  • You demonstrate humility, knowing that our work isn’t about us; it’s about building in service to our customers. You share credit with team members and welcome collaboration, ideas, and feedback.

Desired Qualifications

  • 5+ years of experience in product design in a consumer-grade SaaS environment
  • Significant experience leading customer discovery and user research efforts
  • Formal education in user experience design
  • Are well-versed in Figma best practices

What We Offer You

  • Stock Options - Everyone is an Owner!
  • Comprehensive Medical, Dental, and Vision Insurance Plans
  • 401(k) program + 4% company match
  • Top-of-the-line equipment and stipend for workspace setup
  • Work from home Monday, Thursday, & Friday
  • Vibrant coworking spaces to collaborate in
  • 20 days of accrued PTO, annual paid holidays and paid volunteer time off
  • Continued learning and development stipend
  • Team offsites and monthly opportunities to engage with fellow Homies

The Interview Process

Diversity, Equity, and Inclusion at Homebase

At Homebase, we take pride in fostering a welcoming space where every Homie of every gender, age, orientation, culture, and walk of life can be their full selves. Diverse perspectives empower us to build the best-in-class platform for small businesses and hourly shift workers. We recognize that experience comes in many forms, so if you think you’re close to what we’re looking for (even if you don’t meet 100% of the qualifications), we encourage you to apply!

About Us

Our founders, John and Rushi started Homebase in San Francisco in 2014 with our time clocks and scheduling software. Since then, we’ve grown our diverse workforce to over 250 employees Worldwide and scaled our products to serve over 100k businesses and 1+ Million of their employees. Homebase was named Best in Business by Inc. Magazine in 2020, and FIT Small Business listed Homebase Payroll as the Best Payroll Software for Hourly Teams in 2022! We have built tools for the busiest businesses, so owners and employees can spend less time on bullsh*t and more time on what matters. The Homebase team brings small business expertise from Intuit, Square, OpenTable, Yelp, Gusto, and First Data. Homebase is backed by leading venture investors Bain Capital Ventures, Baseline Ventures, Cowboy Ventures, Khosla Ventures, Plus Capital, and GGV Capital.

At Homebase, we value our differences, and we encourage all to apply. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Homebase is proud to be an equal-opportunity employer and participant in the U.S. Federal E-Verify program.