We are looking for a Product Specialist to join our product team.
The Product Specialist will own the high-definition picture of our customer and market needs, maintain close relationships with key accounts, and conduct relevant research to provide a solid infrastructure for our product strategy. The Product Specialist will also enable all business teams and partners to execute our strategy successfully.

Field to Product Inbound Communication Ownership:

• Manage the Request for Enhancement (RFE) process, including tracking, prioritization, and resolution
• Provide customer and field feedback with a security user perspective, enriching feedback for collaboration with roadmap items
• Influence roadmap items and product design based on industry trends, customer needs, and the company's vision
• Conduct and manage customer cadence calls to gather and incorporate product feedback
• Build and manage the relationship with design partners
• Establish and oversee a customer advisory board
• Take an active role in planning and executing Torq’s Go-To-Market (GTM) strategy
• Create and manage feature rollout plans to empower marketing and sales teams in promoting new product features
• Continuously monitor and update competitive analysis, including competitor product offerings, strengths, weaknesses, and market positioning
• Provide insights and recommendations based on competitive analysis to inform product strategy and positioning

The Ideal Candidate

• 5+ years experience as a field representative: Solution Architect, Professional Service Engineer, Technical Account Manager, Solution Engineer, or a similar role in the security industry
• 3+ Experience with B2B SaaS platforms
• 2+ years of experience as a product manager/ product owner [advantage]
• Great interpersonal skills, drive teams & interfaces without direct authority
• Superb English speaking and writing skills
• Computer Science, Industrial Engineering degree, or any equivalent education
• Cross-Department Collaboration: Demonstrated experience in working collaboratively across departments with key stakeholders, including but not limited to sales, marketing, engineering, and support teams.
• Cybersecurity Expertise: Strong cybersecurity background focusing on SOC (Security Operations Center) and SecOps (Security Operations) challenges and operations. This should include a deep understanding of security best practices, threat detection, incident response, and vulnerability management.
• Scripting and Integration: experience with scripting and integration. Proficiency in scripting languages and integrating different systems and tools will be an advantage.

As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

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